Smart IT provides businesses within Newcastle and the surrounding areas with a professionally managed, outsourced IT Support Department. This includes our superb remote IT Help Desk where our IT experts resolve over 90% of IT issues remotely using our award winning remote support system.
We pride ourselves on offering a personal and bespoke service which cannot be matched by our larger competitors here in Newcastle.
Being in Newcastle we are able to offer a guaranteed maximum response rate of 4 hours or your money back, we are not aware of any other IT provider in the area able to offer such a guarantee. Our current response rate to remote IT support issues is less than 4 minutes, onsite IT support issues less than 2 hours.
If you’re looking for a reliable, honest and professional IT Consulting Company that will fit around your business then look no further. Call us today and see why hundreds of businesses in Newcastle have turned to Smart IT to support their businesses with great success.
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